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WoW Item Restoration Guide

Losing an important item in World of Warcraft is never a good feeling. Whether you sold, disenchanted, or deleted something by accident, it can be frustrating to realize it’s gone. The good news is that Blizzard has a built-in Item Restoration system that lets you get back lost gear without needing to contact support. It’s quick, easy, and works in WoW Retail (The War Within), WoW Classic, and older expansions.

icon In this guide, we’ll explain:

icon Below is all you need to know about getting your items back and why every player should be familiar with this feature.

What is Item Restoration in WoW?

What is Item Restoration in WoW

Item Restoration in World of Warcraft is a free service from Blizzard that allows players to recover items they’ve lost due to accidental deletion, selling, or disenchanting. If you’ve ever realized too late that you got rid of a piece of gear you still needed, this tool can help you get it back without needing to contact customer support.

icon The system works in WoW Retail (The War Within), WoW Classic, and older expansions. It covers most weapons, armor, and other gear, but some items—like consumables and quest rewards—can’t be restored. If you’ve disenchanted an item, you’ll need to give back the materials you got from it.

icon Using the service is simple. You log into Blizzard’s official Item Restoration page, select the character and item you want to restore, and confirm the request. Once completed, the item is sent to your in-game mailbox, while any materials gained from disenchanting or selling it will be removed. Keep in mind that this feature has a cooldown, so you can only use it once every seven days per character.

icon Below, we’ll explain in detail how to restore items in WoW The War Within, and all types of Classic servers. Hopefully, this guide will save you time and frustration, ensuring you don’t lose valuable gear forever.

icon Check the video below, it will answer most of your questions:

The War Within Item Restoration

The War Within Item Restoration

Restoring lost items in World of Warcraft: The War Within is a simple process thanks to Blizzard’s Item Restoration service. Whether you accidentally sold, deleted, or disenchanted an item, you can get it back without needing to contact support.

icon How to Restore Items in WoW The War Within:

  1. Visit the Blizzard Item Restoration Page – Log in to your Blizzard account and go to the official Item Restoration tool.
    1. US: https://us.battle.net/support/en/restoration
    2. EU: https://eu.battle.net/support/en/restoration
  2. Select Your Server – Choose the server where your character is located.
  3. Choose Your Character – Pick the character that lost the item.
  4. Find the Lost Item – A list of recently lost or disenchanted items will appear. Select the item you want to restore.
  5. Confirm the Restoration – Review the request and confirm.
  6. Check Your Mailbox – The restored item will be sent to your in-game mailbox. If the item was sold, any gold received from selling it will be removed.

Important Notes:

  • You can only restore items once per 7 days per character.
  • Items destroyed too long ago may no longer be eligible for restoration.
  • Not all items can be restored (e.g., quest items, consumables, or temporary event rewards).
  • If you deleted a character that had the item, you may need to undelete the character first before using item restoration.

icon With The War Within, managing your inventory is more important than ever, so if you lose a valuable piece of gear, Blizzard’s Item Restoration tool is the easiest way to get it back.

WoW Classic Item Restoration

WoW Classic Item Restoration

In WoW Classic, item restoration works the same as in World of Warcraft Retail. If you accidentally sell, delete, or disenchant an important item, you may be able to get it back using Blizzard’s Item Restoration service.

icon How to Restore Items in WoW Classic:

  1. Go to Blizzard’s Item Restoration Page – Log into your Blizzard account and access the official restoration tool.
  2. Select Your Server and Character – Choose the server where your character is located and select the character that lost the item.
  3. Find the Item – A list of recently lost items will appear. If the item is eligible, select it for restoration.
  4. Confirm the Restoration – Review your selection and confirm. The item will be sent to your in-game mailbox.
  5. Check Your Mailbox – Restored items will appear in your mailbox, and any materials gained from disenchanting or selling will be removed.

Important Limitations for WoW Classic:

  • The 7-day cooldown applies per character, so you can only restore one set of items per character each week.
  • Not all items are eligible – Quest items, consumables, and certain special rewards cannot be restored.
  • Items that were sold on the Auction House or traded to another player cannot be recovered.
  • If your character was deleted, you must restore the character before attempting item restoration.

icon If an item doesn’t appear in the restoration list, it may be too old or ineligible for recovery. In some cases, abandoning and restarting a quest may help regain quest-related items. Always check the vendor “buy back” tab before using item restoration, as recently sold items may still be recoverable directly in-game.

Conclusion

Conclusion

Losing an item in World of Warcraft can be frustrating, but Blizzard’s Item Restoration service makes it easy to get back lost gear. Whether you’re playing The War Within or WoW Classic, you can restore most weapons, armor, and other valuable items without needing to contact support. The process is quick and only takes a few steps through Blizzard’s official website.

icon However, keep in mind that some items, like quest rewards and consumables, cannot be restored, and the system has a 7-day cooldown per character. If your item doesn’t appear in the restoration list, check the vendor “buy back” tab or consider undeleting a lost character. However, even if you don’t manage to restore an important item, I would recommend trying to contact Blizzard’s support: sometimes (I’d say 4 out of 10 cases) it works.

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