An individual who places an order (from now on – The Customer) on the one hand, and administration of the website Gamingcy.com (from now on – the Contractor) on the other hand, hereinafter collectively called as – «The parties.»
The current Agreement regulates the relations between the Parties. By placing an order accordingly to this Agreement, the Customer confirms his approval and acceptance of the Terms of Agreement.
1. Basic concepts:
1.1 The Contractor - Gamingcy.com online store, which provides its services according to the Agreement;
1.2 The Customer - an individual interested in purchasing The Service;
1.3 The Game — an interactive online game;
1.4 The Contractor’s site — Contractor’s website, hosted on a domain https://gamingcy.com;
1.5 The Service — educational process between the Contractor and the Customer in The Game to improve the Customer’s skills, confidence and experience. A complete list of services is available on the website mentioned above;
1.6 Game account — the account, which includes all data about the player, his in-game character, and his progress in the game.
2. The method of placing an order and obtainment of services.
2.1. The Customer is obliged to carefully examine the Agreement and other rules and instructions concerning The Service provided by the Contractor (they are published on The Contractor’s site).
2.2. To place an order, the Customer chooses the required service using a special webform on the Contractor’s site and fills all fields that are specified as necessary. These fields include the vital information needed to proceed with the deal between the Customer and the Contractor. The Contractor may change the specified terms only if that doesn’t prejudice any of the Customer’s interests and doesn’t bring any extra expenses to him.
Considering the terms not discussed with the Customer, the Contractor may act upon his own discretion.
2.3. By sending the filled form to the Contractor, the Customer gives unconditional Agreement on total compliance of the Agreement and other conditions of the deal, which the Customer chose in the webform (nature and size of the services, etc.).
2.4. After sending the webform, the Customer makes payment according to the specified rate. Gamingcy makes no claims to the title for any virtual items purchased through Gamingcy.com. Payments to The Contractor are for our service, not for virtual items. Their respective original licensors own all virtual items received during The Service relating to the game (e.g., blizzard entertainment). Gamingcy.com is in no way affiliated with the company listed.
2.5. All the payments and refunds are made through PayPal and other payment institutions and banks where company has accounts.
2.6. The Contractor is obliged to complete the necessary actions to fulfil the Agreement in reasonable terms. Usually, the Contractor specifies the default completion time for specific order on the Contractor’s site.
3. Refund policy and cancelations.
3.1. If the Contractor did not manage to complete the order placed by the Customer in the specified time terms, the Customer may demand a refund, or the Contractor may refund the money at his own discretion.
3.2. The Customer has the right to cancel his order and ask the Contractor for a full refund any time before the start of the service.
3.3. The Customer may cancel his order and refuse to continue to receive the services. The amount of the refund will be calculated by the formula:
the volume of service that had to be done minus the volume of service that had been done at the moment of opening of a dispute or a refusal by the Customer to continue to receive services.
(e.g., The Customer ordered the Mythic Dungeons 8/8 service for 49$. For some reason, The Customer refused to continue the service after 6 dungeons were completed. In this case, the amount of compensation will be assessed on the above formula:
8 dungeons (the desired service) minus 6 dungeons (the performed order) = 2 dungeons (the amount of compensation of the service is not provided). Or the cash equivalent of 49$ (desired service) minus 36.75$ (in fact, done by request) equals 12.25$ (the amount of compensation in monetary terms).
4. Special conditions.
4.1. The Customer understands and confirms that the Contractor reserves the right to change any site conditions and policies with or without prior notification. It is the sole responsibility of The Customer to pay close attention to any changes and/or adjustments to the clauses listed here in the terms and conditions. Purchasing any Service, The Customer automatically agrees with the clauses listed here in the Terms and Conditions.
4.2. The messages send from the e-mails of both parties appear as documents, written in a simple form and signed by a specific party. They are an analog of the valid signature. The parties agree that such documents (messages) will be suitable without additional confirmations or registrations (and not requiring autographic signing), only if the other is not directly specified on the Contractor’s site.
All provided services are only digital services that The Customer is paying for. This means that you won’t find here any physical goods and, of course, no shipping to The Customer.
5. Applicable law and dispute resolution.
5.1 The User Agreement and these Conditions shall be governed by and construed in accordance with the laws of UAE.
5.2 In case any issue arises out of or in relation to these Terms or the breach thereof, the parties agree first to negotiate such an issue in good faith for a period of not less than thirty (30) days following written notification of such controversy or claim to the other party;
5.3 Suppose the negotiations do not resolve the dispute, controversy, or claim to the reasonable satisfaction of all parties during such period. In that case, the parties irrevocably and unconditionally submit the respective claim to the competent court of UAE in accordance with the law of UAE.